Multisource Document Services, LLC (MDS) is a transcription company that utilizes both local and remote transcriptionists, with skills in medical (all specialties), legal, law enforcement, courts and corporate. Dictation is distributed among MDS associates through fault-tolerant and secure centralized voice recording systems. These recording systems allow authors to leave dictation via the telephone, hand held recorder, microphone or the Internet. Authors always have access to their voice files and receive text files through secure Internet connections that meet or exceed published HIPAA guidelines.
MDS currently maintains offices in Arizona and Colorado and employs transcriptionists for voice to text transcription, Quality Assurance, management and priority transcription requiring quick response. However, most dictation is automatically processed through the centralized voice recording system that has the capacity to handle large amounts of voice files, document storage and distribution. This allows MDS and its associates to offer clients scalable price options for dictation and transcription plus flexible expense budgets and long-term storage for document management.
The transcription market is dominated by large transcription services with inflexible dictation and transcription programs. In some cases the author and/or transcriptionist are required to purchase proprietary hardware and/or software. Client dissatisfaction with poor service, limited purchase options and obsolete hardware are the areas where MDS can help.
MDS utilizes secure Internet links and encryption to ensure that all voice files entrusted to the company for transcription and distribution are protected. MDS maintains an extensive group of professional transcriptionists throughout the country who are matched with the dictation requirements. Voice files are collected and stored on the MDS server and distributed to transcriptionists via the Internet. All MDS transcription is typed in the US.
MDS offers clients a dictation/transcription and document management system, heretofore unavailable, that provides the client with access to their dictation and transcription via an Internet browser. This system along with the introduction of voice recognition allows the client better control over budgets and capital acquisitions. The use of digital recording, voice recognition, the Internet and transcription training all help the clients save thousands of dollars annually.
MDS is unique in that it designs and installs custom systems to meet the client’s specific needs. MDS is also an Application Service Provider (ASP) with a secure centralized voice recording system. In addition to accepting dictation, these systems provide work distribution, tracking and long-term storage of voice and text files. Voice files are sent from an author to a transcriptionist via the Internet thereby allowing both to live anywhere in the country. This flexibility, the Internet and centralized ASP system makes the purchase of large-scale dictation/transcription systems obsolete for the hospital, clinic, law firms and transcription companies.
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© Copyright Multisource Document Services, LLC 2005
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